To err is human, not algorithmic – Robust reactions to erring algorithms
作者：
Highlights：
• Reactions toward erring algorithms go beyond algorithm aversion.
• Gut reactions were harsher and behavioral intentions linked to action were stronger when the error was made by an algorithm.
• Justice cognitions were weaker when the error was made by an algorithm.
• Observed effects were immune to the domain of use, the severity of the error, and information about algorithm maturity.
摘要
•Reactions toward erring algorithms go beyond algorithm aversion.•Gut reactions were harsher and behavioral intentions linked to action were stronger when the error was made by an algorithm.•Justice cognitions were weaker when the error was made by an algorithm.•Observed effects were immune to the domain of use, the severity of the error, and information about algorithm maturity.
论文关键词：Algorithm aversion,Artificial intelligence,Error,Reactions,Perception,Third-party
论文评审过程：Received 19 November 2020, Revised 5 February 2021, Accepted 25 May 2021, Available online 30 May 2021, Version of Record 28 July 2021.
论文官网地址：https://doi.org/10.1016/j.chb.2021.106879
