Can a social robot be too warm or too competent? Older Chinese adults’ perceptions of social robots and vulnerabilities

作者:

Highlights:

• Chinese older adults use warmth and competence to judge social robots.

• Chinese older adults perceive small sized and animal shaped robots as high warmth.

• Chinese older adults rate steel-made machine-like robots and android as high competence.

• Social robots can both reduce and add older adults' vulnerabilities.

• The better the technology, the more socially and psychologically vulnerable people may feel.

摘要

•Chinese older adults use warmth and competence to judge social robots.•Chinese older adults perceive small sized and animal shaped robots as high warmth.•Chinese older adults rate steel-made machine-like robots and android as high competence.•Social robots can both reduce and add older adults' vulnerabilities.•The better the technology, the more socially and psychologically vulnerable people may feel.

论文关键词:Social robots,Chinese older adults,Perceptions,Vulnerabilities

论文评审过程:Received 11 September 2020, Revised 28 June 2021, Accepted 2 July 2021, Available online 6 July 2021, Version of Record 12 July 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2021.106942