Not All AI are Equal: Exploring the Accessibility of AI-Mediated Communication Technology

作者：

Highlights：

• AI-Mediated Communication tools are neither equally accessible nor equally impactful to all.

• We used quantitative and qualitative methods to understand the relationships between adoption, access and literacy.

• Access is significantly associated with adoption in the case of voice-assisted communication tools.

• Demographic variables like higher education and lower family income are associated with adoption of translation tools.

摘要

•AI-Mediated Communication tools are neither equally accessible nor equally impactful to all.•We used quantitative and qualitative methods to understand the relationships between adoption, access and literacy.•Access is significantly associated with adoption in the case of voice-assisted communication tools.•Demographic variables like higher education and lower family income are associated with adoption of translation tools.

论文关键词：Artificial intelligence,Digital access,Digital literacy,AI-Mediated Communication,Socioeconomic factors

论文评审过程：Received 16 April 2021, Revised 2 August 2021, Accepted 5 August 2021, Available online 5 August 2021, Version of Record 12 August 2021.

论文官网地址：https://doi.org/10.1016/j.chb.2021.106975