Human confidence in artificial intelligence and in themselves: The evolution and impact of confidence on adoption of AI advice

作者:

Highlights:

• Human self-confidence directs the decisions to adopt AI suggestions.

• Misattribution of blame leads humans to rely on a poorly performing AI.

• Individual experiences during AI-assisted decision-making affect human confidence.

• A model of human confidence informs how human-AI interaction influences confidence.

摘要

•Human self-confidence directs the decisions to adopt AI suggestions.•Misattribution of blame leads humans to rely on a poorly performing AI.•Individual experiences during AI-assisted decision-making affect human confidence.•A model of human confidence informs how human-AI interaction influences confidence.

论文关键词:Artificial intelligence,Human-AI interaction,Decision-making,Confidence,Trust

论文评审过程:Received 27 February 2021, Revised 29 June 2021, Accepted 7 September 2021, Available online 10 September 2021, Version of Record 16 September 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2021.107018