Higher education managers’ perspectives on quality management and technology acceptance: A tale of elders, mediators, and working bees in times of Covid-19
作者:
Highlights:
• Covid-19 emphasized the role of educational management information systems.
• Managers lead information systems usage for Quality Management during Covid-19.
• We profiled managers based on quality perceptions and information systems acceptance.
• We found three distinct manager types: “Elders,” “Mediators,” and “Working Bees".
• These profiles allow customized manager training in recovery after the pandemic.
摘要
•Covid-19 emphasized the role of educational management information systems.•Managers lead information systems usage for Quality Management during Covid-19.•We profiled managers based on quality perceptions and information systems acceptance.•We found three distinct manager types: “Elders,” “Mediators,” and “Working Bees".•These profiles allow customized manager training in recovery after the pandemic.
论文关键词:Educational management information systems,Quality management,Higher education,Quality management and accreditation perceptions scale,Information and media literacy
论文评审过程:Received 20 December 2021, Revised 31 January 2022, Accepted 10 February 2022, Available online 15 February 2022, Version of Record 16 February 2022.
论文官网地址:https://doi.org/10.1016/j.chb.2022.107236