Let the user have a say - voice in automated decision-making

作者：

Highlights：

• Experiment (N = 138) on perceptions of fairness in automated decision-making.

• Perception of being able to express one's views relates to perception of fairness.

• Overall fairness of the computer system relates to trust and job satisfaction.

• Discussion of design guidelines for fair automated decision-making.

摘要

•Experiment (N = 138) on perceptions of fairness in automated decision-making.•Perception of being able to express one's views relates to perception of fairness.•Overall fairness of the computer system relates to trust and job satisfaction.•Discussion of design guidelines for fair automated decision-making.

论文关键词：Voice,Automated decision-making,Overall fairness,Procedural justice,Human-computer interaction

论文评审过程：Received 24 December 2021, Revised 13 August 2022, Accepted 16 August 2022, Available online 22 August 2022, Version of Record 8 September 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107446