Too much overload and concerns: Antecedents of social media fatigue and the mediating role of emotional exhaustion

作者:

Highlights:

• Investigate the additive influences of two types of drivers on the user's social media fatigue.

• Examine the mediating role of emotional exhaustion in generatingsocial media fatigue.

• Explain the mechanism in users' social media fatigue process, based on the COR theory.

• This study offers a new explanation for social media fatigue.

摘要

•Investigate the additive influences of two types of drivers on the user's social media fatigue.•Examine the mediating role of emotional exhaustion in generatingsocial media fatigue.•Explain the mechanism in users' social media fatigue process, based on the COR theory.•This study offers a new explanation for social media fatigue.

论文关键词:Information overload,System features overload,Privacy invasion,Cyberbullying,Emotional exhaustion,Social media fatigue

论文评审过程:Received 19 December 2021, Revised 22 September 2022, Accepted 23 September 2022, Available online 27 September 2022, Version of Record 2 October 2022.

论文官网地址:https://doi.org/10.1016/j.chb.2022.107500