Understanding what patients think about hospitals: A deep learning approach for detecting emotions in patient opinions

作者：

Highlights：

• Study on how patients express their opinions over hospitals

• Deep learning architecture for detecting multiple emotions

• Labelling patient reviews with multiple emotions

• Medicine-based vs. general-domain word embeddings

摘要

•Study on how patients express their opinions over hospitals•Deep learning architecture for detecting multiple emotions•Labelling patient reviews with multiple emotions•Medicine-based vs. general-domain word embeddings

论文关键词：Multiple emotion classification,Patient feedback,Multichannel,Bidirectional gated recurrent unit,Convolutional neural network

论文评审过程：Received 22 August 2021, Revised 2 March 2022, Accepted 4 April 2022, Available online 8 April 2022, Version of Record 11 April 2022.

论文官网地址：https://doi.org/10.1016/j.artmed.2022.102298