A flexible semantic inference methodology to reason about user preferences in knowledge-based recommender systems

摘要

Recommender systems arose with the goal of helping users search in overloaded information domains (like e-commerce, e-learning or Digital TV). These tools automatically select items (commercial products, educational courses, TV programs, etc.) that may be appealing to each user taking into account his/her personal preferences. The personalization strategies used to compare these preferences with the available items suffer from well-known deficiencies that reduce the quality of the recommendations. Most of the limitations arise from using syntactic matching techniques because they miss a lot of useful knowledge during the recommendation process. In this paper, we propose a personalization strategy that overcomes these drawbacks by applying inference techniques borrowed from the Semantic Web. Our approach reasons about the semantics of items and user preferences to discover complex associations between them. These semantic associations provide additional knowledge about the user preferences, and permit the recommender system to compare them with the available items in a more effective way. The proposed strategy is flexible enough to be applied in many recommender systems, regardless of their application domain. Here, we illustrate its use in AVATAR, a tool that selects appealing audiovisual programs from among the myriad available in Digital TV.