The creation and management of organizational knowledge
作者：
Highlights：
• A mental model is proposed to clarify knowledge acquisition and creation processes.
• Two insight capabilities exist for comprehension and creation of knowledge.
• Innovation is achieved by those who have well-developed insight for creation.
• Insight for creation is developed by extensive use of the PDCA cycle in daily work.
• Approaches to entrench the PDCA methodology in individual-based work are presented.
摘要
•A mental model is proposed to clarify knowledge acquisition and creation processes.•Two insight capabilities exist for comprehension and creation of knowledge.•Innovation is achieved by those who have well-developed insight for creation.•Insight for creation is developed by extensive use of the PDCA cycle in daily work.•Approaches to entrench the PDCA methodology in individual-based work are presented.
论文关键词：Innovation,Knowledge management,Knowledge acquisition,Knowledge creation,Tacit knowledge transfer,Timed-PDCA
论文评审过程：Received 29 December 2013, Revised 8 June 2014, Accepted 10 June 2014, Available online 18 June 2014.
论文官网地址：https://doi.org/10.1016/j.knosys.2014.06.012
