Negotiation in collaborative activity: a discourse analysis
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摘要
A model of communication using the constructs of Shared-Plans and negotiation is applied to a naturally occurring conversation between a travel agent and traveller. The negotiation cycles that arise in the conversation are presented to illustrate the necessity of negotiation in collaborative undertakings.
论文关键词:planning,mutual belief,conversation
论文评审过程:Received 24 March 1994, Accepted 3 May 1994, Available online 14 February 2003.
论文官网地址:https://doi.org/10.1016/0950-7051(94)90038-8