The moderating role of social distancing in mobile commerce adoption

作者：

Highlights：

• Individuals' attitudes toward mobile shopping exert a positive effect on their intention and action of mobile commerce.

• Individuals’ technology acceptance impacts their intention to perform mobile shopping behavior.

• Customers' attitudes toward social distancing exert a negative effect on their behavioral intention.

• Extend the theory of planned behavior with the m-commerce (MC) behavior factor.

• Empirical evidence of consumer attitudes during the pandemic before the availability of vaccines.

摘要

•Individuals' attitudes toward mobile shopping exert a positive effect on their intention and action of mobile commerce.•Individuals’ technology acceptance impacts their intention to perform mobile shopping behavior.•Customers' attitudes toward social distancing exert a negative effect on their behavioral intention.•Extend the theory of planned behavior with the m-commerce (MC) behavior factor.•Empirical evidence of consumer attitudes during the pandemic before the availability of vaccines.

论文关键词：Mobile commerce,Covid-19,Consumer behavior,Technology adoption,HCI,Theory of planned behavior

论文评审过程：Received 13 July 2021, Revised 6 December 2021, Accepted 29 December 2021, Available online 6 January 2022, Version of Record 17 February 2022.

论文官网地址：https://doi.org/10.1016/j.elerap.2021.101116