Editorial Board
Contents
Guest Editors’ Introduction to the Special Issue
Trust fraud: A crucial challenge for China’s e-commerce market
Quality management of B2C e-commerce service based on human factors engineering
Mobile phone customer retention strategies and Chinese e-commerce
Bid evaluation behavior in online procurement auctions involving technical and business experts
How online social ties and product-related risks influence purchase intentions: A Facebook experiment
Situational variables in online versus offline channel choice
Prediction of members’ return visit rates using a time factor