Understanding knowledge contribution in online knowledge communities: A model of community support and forum leader support
作者：
Highlights：
• Social exchange theory and organizational support theory are used to explain knowledge contribution.
• Perceived community support and perceived leader support positively affect knowledge contribution.
• Pro-sharing norm and information need fulfillment positively affect perceived community support.
• Perceived recognition from leader and perceived co-presence of leader positively affect perceived leader support.
• We identify the mediation effects of perceived community support and perceived leader support.
摘要
•Social exchange theory and organizational support theory are used to explain knowledge contribution.•Perceived community support and perceived leader support positively affect knowledge contribution.•Pro-sharing norm and information need fulfillment positively affect perceived community support.•Perceived recognition from leader and perceived co-presence of leader positively affect perceived leader support.•We identify the mediation effects of perceived community support and perceived leader support.
论文关键词：Knowledge contribution,Online knowledge communities,Perceived community support,Perceived leader support,Organizational support theory,Social exchange theory
论文评审过程：Received 19 October 2013, Revised 3 November 2014, Accepted 6 November 2014, Available online 18 November 2014.
论文官网地址：https://doi.org/10.1016/j.elerap.2014.11.002
