Carefully choose your (payment) partner: How payment provider reputation influences m-commerce transactions

作者:

Highlights:

• We investigated the impact of online vendor and mobile payment provider reputation.

• Consumers attribute distinct trusting beliefs towards both market players.

• Reputable vendors do not benefit from embedding reputable mobile payment providers.

• Less reputable vendors benefit from embedding reputable mobile payment providers.

摘要

•We investigated the impact of online vendor and mobile payment provider reputation.•Consumers attribute distinct trusting beliefs towards both market players.•Reputable vendors do not benefit from embedding reputable mobile payment providers.•Less reputable vendors benefit from embedding reputable mobile payment providers.

论文关键词:Mobile payment provider,Online vendor,M-commerce,Reputation,Transaction intention

论文评审过程:Received 28 March 2015, Revised 7 November 2015, Accepted 8 November 2015, Available online 25 November 2015, Version of Record 24 December 2015.

论文官网地址:https://doi.org/10.1016/j.elerap.2015.11.002