Who should pay for online reviews? Design of an online user feedback mechanism

作者：

Highlights：

• Modeling the influence of online reviews on consumers’ perception of sellers’ reputations.

• Analyzing the ineffectiveness of reputation system when sellers offer rebates.

• Illustrating feasibility of e-commerce platforms encouraging honest online reviews.

摘要

•Modeling the influence of online reviews on consumers’ perception of sellers’ reputations.•Analyzing the ineffectiveness of reputation system when sellers offer rebates.•Illustrating feasibility of e-commerce platforms encouraging honest online reviews.

论文关键词：User feedback mechanism,Reputation system,Online review,Two-sided market

论文评审过程：Received 15 December 2015, Revised 19 April 2017, Accepted 19 April 2017, Available online 22 April 2017, Version of Record 4 May 2017.

论文官网地址：https://doi.org/10.1016/j.elerap.2017.04.005