Which group do you want to travel with? A study of rating differences among groups in online travel reviews

作者：

Highlights：

• The data was gathered from Booking.com.

• We performed: -OLS to examine whether there is a statistically significant difference in ratings between groups.-paired t-test to overcome the self-selection bias that might occur in the regression analysis.-text mining to identify what type of different experiences exists between groups.

摘要

•The data was gathered from Booking.com.•We performed: -OLS to examine whether there is a statistically significant difference in ratings between groups.-paired t-test to overcome the self-selection bias that might occur in the regression analysis.-text mining to identify what type of different experiences exists between groups.

论文关键词：Travel,Tour,Website,Data analysis,Text analysis,Booking.com,Rating,Satisfaction,Group characteristics,Group difference

论文评审过程：Received 23 July 2017, Revised 4 September 2017, Accepted 5 September 2017, Available online 8 September 2017, Version of Record 19 September 2017.

论文官网地址：https://doi.org/10.1016/j.elerap.2017.09.001