Social commerce development in emerging markets

作者:

Highlights:

• This study explores the development of a new form of social commerce in emerging markets.

• Analysis of growth from three aspects; social, technical and socio-technical was explored.

• Finding suggests that form factors are an important part of the development of social commerce.

• Familiarity and trust play a major role in mediating exchange between sellers and buyers.

• Finally, Word of Mouth plays a vital role in building trust and intention to search for products.

摘要

•This study explores the development of a new form of social commerce in emerging markets.•Analysis of growth from three aspects; social, technical and socio-technical was explored.•Finding suggests that form factors are an important part of the development of social commerce.•Familiarity and trust play a major role in mediating exchange between sellers and buyers.•Finally, Word of Mouth plays a vital role in building trust and intention to search for products.

论文关键词:Electronic commerce,Emerging markets,Instagram,Social commerce,Social media,Social networks

论文评审过程:Received 22 December 2017, Revised 23 December 2017, Accepted 23 December 2017, Available online 26 December 2017, Version of Record 4 January 2018.

论文官网地址:https://doi.org/10.1016/j.elerap.2017.12.008