Does self-regulation provide legal protection and security to e-commerce consumers?

作者：

Highlights：

• Consumers are subject to greater risks in e-commerce transactions.

• Consumer security and legal protection are necessary for e-commerce growth.

• A combination of self-regulation and legislation may be the best model.

• This assertion is evaluated through a cross-country study.

• The countries include the United States, the European Union, and Indonesia.

摘要

•Consumers are subject to greater risks in e-commerce transactions.•Consumer security and legal protection are necessary for e-commerce growth.•A combination of self-regulation and legislation may be the best model.•This assertion is evaluated through a cross-country study.•The countries include the United States, the European Union, and Indonesia.

论文关键词：Consumer security,Country analysis,Customer privacy,Data protection,E-commerce,European Union,Indonesia,Legal issues,Self-regulation,United States

论文评审过程：Received 17 May 2018, Revised 17 May 2018, Accepted 17 May 2018, Available online 18 May 2018, Version of Record 1 June 2018.

论文官网地址：https://doi.org/10.1016/j.elerap.2018.05.008