Antecedents and outcomes of information privacy concerns: Role of subjective norm and social presence

作者:

Highlights:

• Key antecedents of information privacy are recognized from the literature.

• The study also examines the moderating role of website utility.

• Social presence of website significantly influences website-specific privacy concerns.

• Website utility mitigates negative effects of privacy concerns on behavioral intention.

摘要

•Key antecedents of information privacy are recognized from the literature.•The study also examines the moderating role of website utility.•Social presence of website significantly influences website-specific privacy concerns.•Website utility mitigates negative effects of privacy concerns on behavioral intention.

论文关键词:Information privacy concerns,Subjective norm,Disclosure,Social presence

论文评审过程:Received 11 December 2017, Revised 23 September 2018, Accepted 21 November 2018, Available online 24 November 2018, Version of Record 1 December 2018.

论文官网地址:https://doi.org/10.1016/j.elerap.2018.11.003