Platform-mediated reputation systems in the sharing economy and incentives to provide service quality: The case of ridesharing services
作者：
Highlights：
• A case study of 9 ridesharing platforms reviews reputation-based control mechanisms.
• An inter-temporal choice model analyses their effects on drivers’ compliance.
• Scale of rating and threshold for exclusion are irrelevant for incentives if they can switch.
• Portability of reputation improves incentives.
• Uncertainty as to the operation of the algorithm may enhance efficiency.
摘要
•A case study of 9 ridesharing platforms reviews reputation-based control mechanisms.•An inter-temporal choice model analyses their effects on drivers’ compliance.•Scale of rating and threshold for exclusion are irrelevant for incentives if they can switch.•Portability of reputation improves incentives.•Uncertainty as to the operation of the algorithm may enhance efficiency.
论文关键词：Sharing economy,Shared mobility,Reputation systems,Ridesourcing,Incentives,Service quality,Self-regulation
论文评审过程：Received 31 May 2018, Revised 3 January 2019, Accepted 8 February 2019, Available online 10 February 2019, Version of Record 12 December 2019.
论文官网地址：https://doi.org/10.1016/j.elerap.2019.100835
