An affective response model for understanding the acceptance of mobile payment systems

作者：

Highlights：

• The study proposed an affective response model for mobile payments acceptance.

• Selected emotions included affect, anxiety and anticipated regret.

• The emotions were grounded in the social-cognitive theory and the regret theory.

• Only anxiety showed no significant association with behavioral intention.

摘要

•The study proposed an affective response model for mobile payments acceptance.•Selected emotions included affect, anxiety and anticipated regret.•The emotions were grounded in the social-cognitive theory and the regret theory.•Only anxiety showed no significant association with behavioral intention.

论文关键词：Affect,Anxiety,Anticipated regret,Mobile payments,Social-cognitive theory,Regret theory

论文评审过程：Received 30 August 2018, Revised 10 November 2019, Accepted 10 November 2019, Available online 28 November 2019, Version of Record 19 December 2019.

论文官网地址：https://doi.org/10.1016/j.elerap.2019.100905