Comprehension effects of signalling relationships between documents in search engines

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A key task for students learning about a complex topic from multiple documents on the web is to establish the existing rhetorical relations between the documents. Traditional search engines such as Google® display the search results in a listed format, without signalling any relationship between the documents retrieved. New search engines such as Kartoo® go a step further, displaying the results as a constellation of documents, in which the existing relations between pages are made explicit. This presentation format is based on previous studies of single-text comprehension, which demonstrate that providing a graphical overview of the text contents and their relation boosts readers’ comprehension of the topic. We investigated the assumption that graphical overviews can also facilitate multiple-documents comprehension. The present study revealed that undergraduate students reading a set of web pages on climate change comprehended them better when using a search engine that makes explicit the relationships between documents (i.e. Kartoo-like) than when working with a list-like presentation of the same documents (i.e. Google-like). The facilitative effect of a graphical-overview interface was reflected in inter-textual inferential tasks, which required students to integrate key information between documents, even after controlling for readers’ topic interest and background knowledge.

论文关键词:Multiple-documents comprehension,Text comprehension,Graphical overviews,Web search engines

论文评审过程:Available online 29 December 2009.

论文官网地址:https://doi.org/10.1016/j.chb.2009.11.013