An investigation of the impact of abusive supervision on technology end-users

作者：

Highlights：

• This sample was 225 technology end-users from a variety of organizations.

• This study examined the impact of abusive supervision on these workers.

• Abusive supervision negatively impacted immediate outcomes.

• Abusive supervision ultimately impacted distal consequences at the individual level.

摘要

•This sample was 225 technology end-users from a variety of organizations.•This study examined the impact of abusive supervision on these workers.•Abusive supervision negatively impacted immediate outcomes.•Abusive supervision ultimately impacted distal consequences at the individual level.

论文关键词：Abusive supervision,Knowledge workers,Job strain,Turnover intentions,Frustration

论文评审过程：Available online 28 June 2013.

论文官网地址：https://doi.org/10.1016/j.chb.2013.06.008