Reliance, trust and heuristics in judgmental forecasting

作者:

Highlights:

• A review in judgmental forecasting was conducted focusing in human judgment.

• Pervasive computer’s advice disuse is moderated by complexity & system performance.

• Appropriate delivering of computer’s advice in forecasting is still controversial.

• Forecasters usually overforecast but report to prefer underforecast.

• Heuristics most found were anchor and adjustment, trend damping and noise modelling.

摘要

•A review in judgmental forecasting was conducted focusing in human judgment.•Pervasive computer’s advice disuse is moderated by complexity & system performance.•Appropriate delivering of computer’s advice in forecasting is still controversial.•Forecasters usually overforecast but report to prefer underforecast.•Heuristics most found were anchor and adjustment, trend damping and noise modelling.

论文关键词:Judgmental forecasting,Human–computer interaction,Trust,Reliance,Heuristics

论文评审过程:Available online 14 April 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.03.047