Making the most of information technology & systems usage: A literature review, framework and future research agenda

作者:

Highlights:

• Literature review on information technology & systems (IT/S) from January 2000 to December 2014.

• Total 152 relevant articles were found and classified into four main domains.

• Literature on IT/S continuous usage lacks a clear roadmap and agenda.

• Most research conducted in East Asia and North America.

• Technology acceptance model (TAM) the most used theory.

摘要

•Literature review on information technology & systems (IT/S) from January 2000 to December 2014.•Total 152 relevant articles were found and classified into four main domains.•Literature on IT/S continuous usage lacks a clear roadmap and agenda.•Most research conducted in East Asia and North America.•Technology acceptance model (TAM) the most used theory.

论文关键词:Literature review,Human behavioral intention to use,Human–computer interaction,Information technology/systems,Technology acceptance model

论文评审过程:Available online 6 April 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.03.059