Effects of users’ envy and shame on social comparison that occurs on social network services

作者：

Highlights：

• We explore the discrete emotional effect of social comparison on SNS communication environment.

• Increasing envy will increase switch intention.

• Increasing shame will increase burnout.

• We confirm the mediating roles of social comparison and emotions of switch intention and burnout.

摘要

•We explore the discrete emotional effect of social comparison on SNS communication environment.•Increasing envy will increase switch intention.•Increasing shame will increase burnout.•We confirm the mediating roles of social comparison and emotions of switch intention and burnout.

论文关键词：Social network service,Social comparison,Envy,Shame

论文评审过程：Available online 23 May 2015, Version of Record 23 May 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.05.013