Finding experts in online forums for enhancing knowledge sharing and accessibility

作者：

Highlights：

• We extend PageRank to propose ExpRank for identifying experts in online forums.

• ExpRank considers positive and negative agreement relations among forum members.

• We collect two datasets from a product review website for our evaluation purposes.

• Our evaluation results show that ExpRank outperforms its benchmark method.

摘要

•We extend PageRank to propose ExpRank for identifying experts in online forums.•ExpRank considers positive and negative agreement relations among forum members.•We collect two datasets from a product review website for our evaluation purposes.•Our evaluation results show that ExpRank outperforms its benchmark method.

论文关键词：Expert identification,Data mining,Graph mining,PageRank,Online forum,Knowledge sharing

论文评审过程：Available online 27 May 2015, Version of Record 27 May 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.04.055