The imperative of influencing citizen attitude toward e-government adoption and use

作者：

Highlights：

• We investigate factors that impact e-government adoption.

• Government officials need to pay attention to the dominant culture.

• Attitude is the most significant determinant of citizen intention.

• Citizen attitude is jointly determined by public value and ease of use.

• Positive relationships between trust and public value and ease of use.

摘要

•We investigate factors that impact e-government adoption.•Government officials need to pay attention to the dominant culture.•Attitude is the most significant determinant of citizen intention.•Citizen attitude is jointly determined by public value and ease of use.•Positive relationships between trust and public value and ease of use.

论文关键词：E-government adoption,Attitude,Technology Acceptance Model (TAM),Culture,Trust,Perceived public value

论文评审过程：Received 17 March 2015, Revised 8 May 2015, Accepted 12 June 2015, Available online 10 July 2015, Version of Record 10 July 2015.

论文官网地址：https://doi.org/10.1016/j.chb.2015.06.025