Threading and conversation in co-located chats

作者:

Highlights:

• We observe that co-located chats can support conversations.

• In these cases, 65% of messages were part of a thread, i.e. focused on a topic.

• We identify patterns of interaction in chats, and conclude those are conversations.

• Messages are followed more by a similar type of responses, showing state robustness.

• Moderation of the messages should take into account these patterns.

摘要

•We observe that co-located chats can support conversations.•In these cases, 65% of messages were part of a thread, i.e. focused on a topic.•We identify patterns of interaction in chats, and conclude those are conversations.•Messages are followed more by a similar type of responses, showing state robustness.•Moderation of the messages should take into account these patterns.

论文关键词:Backchannel,Co-located computing,Co-located chat,Interaction Process Analysis,State robustness,Computer-mediated communication

论文评审过程:Received 18 September 2014, Revised 7 July 2015, Accepted 9 July 2015, Available online 17 July 2015, Version of Record 17 July 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.07.011