To email or not to email: The impact of media on psychophysiological responses and emotional content in utilitarian and romantic communication

作者:

Highlights:

• We examined media use for utilitarian and romantic tasks using psychophysiology.

• Media and task change sender's emotions and the emotional content of messages.

• Romantic emails were the most positive and romantic voicemails the least positive.

• Composing email causes greater physiological arousal.

• Senders compensate for the limitations of email when sending romantic messages.

摘要

•We examined media use for utilitarian and romantic tasks using psychophysiology.•Media and task change sender's emotions and the emotional content of messages.•Romantic emails were the most positive and romantic voicemails the least positive.•Composing email causes greater physiological arousal.•Senders compensate for the limitations of email when sending romantic messages.

论文关键词:Media,Email,Voicemail,Emotion,Psychophysiology,Media naturalness theory

论文评审过程:Received 12 May 2015, Revised 17 July 2015, Accepted 18 July 2015, Available online 7 August 2015, Version of Record 7 August 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.07.036