Does ease-of-use contributes to the perception of enjoyment? A case of gamification in e-banking

作者:

Highlights:

• Two studies, are presented to analyse the ease-of-use and enjoyment influence.

• A conceptual model was validated in two consequent studies in e-banking.

• The conceptual model for hedonic business software is not fully recursive.

• The ease-of-use and enjoyment have a positive influence on each other.

• The influence of ease-of-use on enjoyment is stronger, than the reverse.

摘要

•Two studies, are presented to analyse the ease-of-use and enjoyment influence.•A conceptual model was validated in two consequent studies in e-banking.•The conceptual model for hedonic business software is not fully recursive.•The ease-of-use and enjoyment have a positive influence on each other.•The influence of ease-of-use on enjoyment is stronger, than the reverse.

论文关键词:Online games,Gamification,Software development,Software design,Enjoyment,Ease-of-use

论文评审过程:Received 4 February 2016, Revised 2 March 2016, Accepted 4 March 2016, Available online 12 March 2016, Version of Record 12 March 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.03.015