Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology

作者：

Highlights：

• Mobile payment technology is gaining prominence due to popularity of mobile devices.

• The research model combine UTAUT2, DOI, perceived security and intention to recommend.

• Direct and indirect effects of determinants on adoption and recommendation are assessed.

• Compatibility, performance, social influence, and innovativeness influence adoption.

• The importance and relevance of recommendation construct was confirmed.

摘要

•Mobile payment technology is gaining prominence due to popularity of mobile devices.•The research model combine UTAUT2, DOI, perceived security and intention to recommend.•Direct and indirect effects of determinants on adoption and recommendation are assessed.•Compatibility, performance, social influence, and innovativeness influence adoption.•The importance and relevance of recommendation construct was confirmed.

论文关键词：Mobile,Payment,UTAUT2,DOI,Adoption,Intention to recommend

论文评审过程：Received 5 October 2015, Revised 7 March 2016, Accepted 9 March 2016, Available online 24 March 2016, Version of Record 24 March 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.03.030