Exploring user satisfaction for e-learning systems via usage-based metrics and system usability scale analysis

作者：

Highlights：

• Usage Metrics can offer better insights for usability assessment of software systems.

• Age and academic qualification can affect the degree of usability.

• Experiments revealed that gender has no influence on the perceived ease of use.

• Subjective Measurements should be used in tandem with usage metrics.

摘要

•Usage Metrics can offer better insights for usability assessment of software systems.•Age and academic qualification can affect the degree of usability.•Experiments revealed that gender has no influence on the perceived ease of use.•Subjective Measurements should be used in tandem with usage metrics.

论文关键词：e-Learning,Moodle,Usability,Usability evaluation

论文评审过程：Received 25 December 2015, Revised 24 February 2016, Accepted 15 March 2016, Available online 25 March 2016, Version of Record 25 March 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.03.051