A functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design features
作者：
Highlights：
• User environments in online health communities were systematically assessed.
• Online health communities failed to present the features for user contribution.
• A large volume of resource was limited to general, not critical, health concerns.
• Advertisements appeared to impede information accessibility.
• Sponsorship might be critical to hold a healthy environment for user contribution.
摘要
•User environments in online health communities were systematically assessed.•Online health communities failed to present the features for user contribution.•A large volume of resource was limited to general, not critical, health concerns.•Advertisements appeared to impede information accessibility.•Sponsorship might be critical to hold a healthy environment for user contribution.
论文关键词：Online community sustainability,Online health community environment,Resource-availability approach,Interface-structure approach,Website content analysis
论文评审过程：Received 24 December 2015, Accepted 3 May 2016, Available online 27 May 2016, Version of Record 27 May 2016.
论文官网地址：https://doi.org/10.1016/j.chb.2016.05.004
