Framework to improve e-learner satisfaction and further strengthen e-learning implementation

作者:

Highlights:

• Important factors that influence e-learner satisfaction in virtual courses.

• Exploratory factor analysis helped identify important factors and construct a model.

• Dimensions were learner, instructor, course, technology, design, and environment.

• Direct method multiple regression analysis to test the effect of different variables.

• Path analysis to measure model fit and visualize factors in e-learner satisfaction.

摘要

•Important factors that influence e-learner satisfaction in virtual courses.•Exploratory factor analysis helped identify important factors and construct a model.•Dimensions were learner, instructor, course, technology, design, and environment.•Direct method multiple regression analysis to test the effect of different variables.•Path analysis to measure model fit and visualize factors in e-learner satisfaction.

论文关键词:Learner satisfaction,e-Learning environments,e-Learning facilitator,Learner attitude toward e-courses,e-Learning course flexibility

论文评审过程:Received 24 November 2015, Revised 19 March 2016, Accepted 22 May 2016, Available online 10 June 2016, Version of Record 10 June 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.05.060