The interrelationship between intelligent agents’ characteristics and users’ intention in a search engine by making beliefs and perceived risks mediators

作者：

Highlights：

• The IA characteristics positively influenced beliefs.

• Search engine users with a high level of agreement with the IA characteristics demonstrated a low level of perceived risk.

摘要

•The IA characteristics positively influenced beliefs.•Search engine users with a high level of agreement with the IA characteristics demonstrated a low level of perceived risk.

论文关键词：Intelligent agent,TAM,Beliefs,Perceived risk,Behavioral intention

论文评审过程：Received 26 March 2015, Revised 28 May 2016, Accepted 16 June 2016, Available online 1 July 2016, Version of Record 1 July 2016.

论文官网地址：https://doi.org/10.1016/j.chb.2016.06.031