The mediating roles of strain facets and coping strategies in translating techno-stressors into adverse job outcomes

作者:

Highlights:

• Coping strategies can reduce adverse job outcomes related to techno-stressors.

• Techno-invasion and techno-overload predicted work-family conflict and distress.

• These strain facets drove both adaptive and maladaptive coping strategies.

• Adaptive ones reduced work exhaustion and maladaptive ones increased it.

• This study provides a clear classification of IT-related coping strategies.

摘要

•Coping strategies can reduce adverse job outcomes related to techno-stressors.•Techno-invasion and techno-overload predicted work-family conflict and distress.•These strain facets drove both adaptive and maladaptive coping strategies.•Adaptive ones reduced work exhaustion and maladaptive ones increased it.•This study provides a clear classification of IT-related coping strategies.

论文关键词:Technostress,Coping,Stress,Information systems,Work-family conflict,Work exhaustion

论文评审过程:Received 5 October 2016, Revised 14 December 2016, Accepted 18 December 2016, Available online 19 December 2016, Version of Record 22 December 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.12.041