User trust in social networking services: A comparison of Facebook and LinkedIn

作者:

Highlights:

• Effort expectancy and social influence affect users' intention more than privacy.

• Users' perceptions and trust between Facebook and LinkedIn are different.

• Users' perception of privacy affects trust, attitudes, and usage intention.

摘要

•Effort expectancy and social influence affect users' intention more than privacy.•Users' perceptions and trust between Facebook and LinkedIn are different.•Users' perception of privacy affects trust, attitudes, and usage intention.

论文关键词:Social networking services (SNS),Service trust,Privacy concern,Perceived risk

论文评审过程:Received 17 September 2016, Revised 3 December 2016, Accepted 6 December 2016, Available online 19 December 2016, Version of Record 24 December 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.12.013