Emoticons' influence on advice taking

作者:

Highlights:

• When people have low involvement, they follow advice more when it contains emoticons.

• With a low need for cognition, people follow advice more than high need for cognition.

• Emoticons increase advice usage for people with a low need for cognition.

摘要

•When people have low involvement, they follow advice more when it contains emoticons.•With a low need for cognition, people follow advice more than high need for cognition.•Emoticons increase advice usage for people with a low need for cognition.

论文关键词:Emoticon,Advice taking,Involvement,Need for cognition

论文评审过程:Received 16 June 2017, Revised 4 October 2017, Accepted 16 October 2017, Available online 23 October 2017, Version of Record 23 October 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.10.030