To text or talk: Does communication modality matter when providing criticism to others?

作者：

Highlights：

• Lab-based experiment compared in-person criticism to text message criticism in emerging adults.

• In-person and text message criticism both had a detrimental impact on emotional wellbeing.

• Impact on positive and negative affect and stress was virtually identical, regardless of medium.

• Those low in mindfulness had significantly greater hurt feelings when communicating via text.

摘要

•Lab-based experiment compared in-person criticism to text message criticism in emerging adults.•In-person and text message criticism both had a detrimental impact on emotional wellbeing.•Impact on positive and negative affect and stress was virtually identical, regardless of medium.•Those low in mindfulness had significantly greater hurt feelings when communicating via text.

论文关键词：Criticism,Conflict,Mindfulness,Text messaging,Human computer interaction,Computer-mediated communication

论文评审过程：Available online 7 May 2018, Version of Record 31 May 2018.

论文官网地址：https://doi.org/10.1016/j.chb.2018.05.011