Seeking help from weak ties through mediated channels: Integrating self-presentation and norm violation to compliance

作者:

Highlights:

• Self-presentational concern facilitates compliance with weak-tie request.

• Anticipation of future interaction heightens self-presentational concern.

• Violating norms of channel usage lowers compliance with weak-tie request.

• Seeking help from weak ties via voicemail violates norms.

摘要

•Self-presentational concern facilitates compliance with weak-tie request.•Anticipation of future interaction heightens self-presentational concern.•Violating norms of channel usage lowers compliance with weak-tie request.•Seeking help from weak ties via voicemail violates norms.

论文关键词:Self-presentational concern,Anticipated future interaction,Compliance,Norm violation,Information communication technology

论文评审过程:Received 25 August 2017, Revised 14 March 2018, Accepted 20 May 2018, Available online 21 May 2018, Version of Record 31 May 2018.

论文官网地址:https://doi.org/10.1016/j.chb.2018.05.022