Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge

作者:

Highlights:

• Parasocial relationships affected followers' purchase and eWOM intentions.

• Followers' empathy and low self-esteem influenced parasocial relationships.

• Persuasion knowledge negatively affected followers' purchase and eWOM intentions.

• Parasocial relationships had moderating effects.

• Parasocial relationships reduced the negative effects of persuasion knowledge.

摘要

•Parasocial relationships affected followers' purchase and eWOM intentions.•Followers' empathy and low self-esteem influenced parasocial relationships.•Persuasion knowledge negatively affected followers' purchase and eWOM intentions.•Parasocial relationships had moderating effects.•Parasocial relationships reduced the negative effects of persuasion knowledge.

论文关键词:Digital celebrity's SNS advertising,Parasocial relationships between digital celebrities and their followers,Empathy,Persuasion knowledge,Purchase intention,Electronic word-of-mouth intention

论文评审过程:Received 3 January 2018, Accepted 23 May 2018, Available online 24 May 2018, Version of Record 5 June 2018.

论文官网地址:https://doi.org/10.1016/j.chb.2018.05.029