Collective sense-making in times of crisis: Connecting terror management theory with Twitter user reactions to the Berlin terrorist attack

作者:

Highlights:

• We used structural topic modeling to analyze Twitter data related to the Berlin terrorist attack 2016.

• The theoretical lens for data interpretation is terror management theory and sense-making.

• People used Twitter as part of sense-making and typical terror management reactions.

• In the first two days, many emotion-related tweets and operational updates occurred in topic proportions.

• In the subsequent days opinion-related content increased in topic proportions.

摘要

•We used structural topic modeling to analyze Twitter data related to the Berlin terrorist attack 2016.•The theoretical lens for data interpretation is terror management theory and sense-making.•People used Twitter as part of sense-making and typical terror management reactions.•In the first two days, many emotion-related tweets and operational updates occurred in topic proportions.•In the subsequent days opinion-related content increased in topic proportions.

论文关键词:Terrorist attacks,Social media,Twitter,Topic modeling,Terror management theory,Collective sense-making

论文评审过程:Received 6 November 2018, Revised 4 May 2019, Accepted 8 May 2019, Available online 10 May 2019, Version of Record 30 July 2019.

论文官网地址:https://doi.org/10.1016/j.chb.2019.05.012