How do users respond to online rumor rebuttals?

作者：

Highlights：

• Informativeness of rebuttals was positively related to perceived utilitarian value.

• Credible source of rebuttals was positively related to perceived utilitarian value.

• Persuasiveness of rebuttals was positively related to perceived hedonic value.

• Perceived utilitarian and hedonic values determined rebuttal acceptance.

• Exposure sequence played a significant role in influencing rebuttal acceptance.

摘要

•Informativeness of rebuttals was positively related to perceived utilitarian value.•Credible source of rebuttals was positively related to perceived utilitarian value.•Persuasiveness of rebuttals was positively related to perceived hedonic value.•Perceived utilitarian and hedonic values determined rebuttal acceptance.•Exposure sequence played a significant role in influencing rebuttal acceptance.

论文关键词：Online rumor,Rebuttal,Rebuttal acceptance,Stimulus-organism-response framework,Anchoring effect,Exposure sequence

论文评审过程：Received 30 August 2019, Revised 16 November 2019, Accepted 28 December 2019, Available online 30 December 2019, Version of Record 7 January 2020.

论文官网地址：https://doi.org/10.1016/j.chb.2019.106243