The effects of information source and eHealth literacy on consumer health information credibility evaluation behavior

作者:

Highlights:

• Source type significantly influences the use of quality indicators and criteria.

• Content and source indicators were used with similar frequency for governmental sources.

• Content indicators were used the most and design indicators the least for online forums.

• Design criteria were used as frequently as source criteria for commercial sources.

• eHealth literacy had a marginally significant effect on credibility evaluation.

摘要

•Source type significantly influences the use of quality indicators and criteria.•Content and source indicators were used with similar frequency for governmental sources.•Content indicators were used the most and design indicators the least for online forums.•Design criteria were used as frequently as source criteria for commercial sources.•eHealth literacy had a marginally significant effect on credibility evaluation.

论文关键词:Online health information behavior,Credibility evaluation,eHealth literacy,Health information sources,Prominence-interpretation theory,Health informatics

论文评审过程:Received 16 March 2020, Revised 30 July 2020, Accepted 9 November 2020, Available online 12 November 2020, Version of Record 20 November 2020.

论文官网地址:https://doi.org/10.1016/j.chb.2020.106629