The perils of gamification: Does engaging with gamified services increase users’ willingness to disclose personal information?

作者:

Highlights:

• Users of gamified apps are more likely to share private information with firms.

• Motivational experiences caused by gamified apps cause cognitive absorption.

• In states of cognitive absorption, information disclosure is enhanced by privacy benefits.

• In states of cognitive absorption, information disclosure is mitigated by privacy concerns.

摘要

•Users of gamified apps are more likely to share private information with firms.•Motivational experiences caused by gamified apps cause cognitive absorption.•In states of cognitive absorption, information disclosure is enhanced by privacy benefits.•In states of cognitive absorption, information disclosure is mitigated by privacy concerns.

论文关键词:Gamification,Gamified services,Privacy,Information disclosure,Engagement,Cognitive absorption

论文评审过程:Received 10 September 2020, Revised 9 November 2020, Accepted 25 November 2020, Available online 29 November 2020, Version of Record 4 January 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2020.106644