Valenced social identities and the digital divide in online health communities

作者:

Highlights:

• Positive social identity increases perceived effectiveness of OHCs.

• Stigmatized social identity decreases perceived effectiveness of OHCs.

• Perceived effectiveness of OHCs positively impacts user engagement.

• SES moderates the impacts of valanced social identities on perceived effectiveness.

• SES moderates the impacts of perceived effectiveness on user engagement.

摘要

•Positive social identity increases perceived effectiveness of OHCs.•Stigmatized social identity decreases perceived effectiveness of OHCs.•Perceived effectiveness of OHCs positively impacts user engagement.•SES moderates the impacts of valanced social identities on perceived effectiveness.•SES moderates the impacts of perceived effectiveness on user engagement.

论文关键词:Positive social identity,Stigmatized social identity,Perceived effectiveness of online health communities,Digital divide,Online health communities

论文评审过程:Received 26 May 2020, Revised 29 March 2021, Accepted 3 April 2021, Available online 7 April 2021, Version of Record 24 April 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2021.106812