What to expect from opening up ‘black boxes’? Comparing perceptions of justice between human and automated agents
作者：
Highlights：
• Interpersonal justice perceptions were higher when a human agent made the decision.
• Explanations by human agents led to higher informational justice perceptions.
• Explanations by automated agents did not change informational justice perceptions.
• Applicability of justice theory to human-automation interaction is discussed.
• Delegation of decisions to automated systems affected the decision rationale.
摘要
•Interpersonal justice perceptions were higher when a human agent made the decision.•Explanations by human agents led to higher informational justice perceptions.•Explanations by automated agents did not change informational justice perceptions.•Applicability of justice theory to human-automation interaction is discussed.•Delegation of decisions to automated systems affected the decision rationale.
论文关键词：Automated and augmented decision-making,Justice,Explainability,Responsibility
论文评审过程：Received 29 July 2020, Revised 15 March 2021, Accepted 19 April 2021, Available online 23 April 2021, Version of Record 27 May 2021.
论文官网地址：https://doi.org/10.1016/j.chb.2021.106837
