Share of Attention: Exploring the Allocation of User Attention to Consumer Applications

作者:

Highlights:

• Users of consumer-oriented software applications are confronted with an abundance of alternatives that compete for their limited time and attention.

• A model was developed as a basis for examining the share of attention that users allocate to each of the applications in a set of consumer-oriented software applications.

• A large archival dataset documenting the use of 2,201 applications by 303 users over 27 weeks was used to test the research model and hypotheses.

• The share of attention that applications receive is driven by endogenous and exogenous factors, as well as attentional load.

摘要

•Users of consumer-oriented software applications are confronted with an abundance of alternatives that compete for their limited time and attention.•A model was developed as a basis for examining the share of attention that users allocate to each of the applications in a set of consumer-oriented software applications.•A large archival dataset documenting the use of 2,201 applications by 303 users over 27 weeks was used to test the research model and hypotheses.•The share of attention that applications receive is driven by endogenous and exogenous factors, as well as attentional load.

论文关键词:User attention,Application portfolios,Individual behavior,Consumer applications,Archival research

论文评审过程:Received 26 February 2021, Revised 5 July 2021, Accepted 27 August 2021, Available online 31 August 2021, Version of Record 4 September 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2021.107006